Webinar details
This webinar explores the challenges of communicating findings to patients and provides practical strategies for managing difficult conversations with confidence and professionalism.
Why this topic matters
Communicating findings to patients can be one of the more challenging aspects of ultrasound practice, particularly when findings are uncertain or have a potentially significant impact on the patient.
Sonographers are often required to balance professionalism, patient expectations with departmental policies, whilst manintaining clear, commpassionate communication.
Difficult conversations can arise unexpectantly, however how these are handled can have a lasting impact on the patients understanding, experience and confidence in the service.
This session explores the challenges sonographers face when delivering findings and practical strategies to communicate findings professionally and empathetically in everyday practice.
What you will learn
Understand the importance of good communication in ultrasound practice
Manage patient expectations before, during and after the examination
Adapting communication style to the individual patient needs and clinical environment
Approaches to communicating incidental, uncertain and significant findings
Strategies for handling difficult questions and emotional responses
Understanding the sonographer’s role and professional boundaries when communicating findings
Time for questions and discussion
Session Details
Delivery platform: Microsoft Teams
Delivered by: Rose Young (Advanced Practitioner Sonographer)
Duration: 1 Hour
Price: Per webinar, not per person.
Small group (up to 10) £195
Departmental (up to 30) £295
Availability: Mondays, with a choice of dates and times