Communicating Findings: Challenges and Strategies

This webinar explores the challenges of communicating findings to patients and provides practical strategies for managing difficult conversations with confidence and professionalism.

Why this topic matters


Communicating findings to patients can be one of the more challenging aspects of ultrasound practice, particularly when findings are uncertain or have a potentially significant impact on the patient.

Sonographers are often required to balance professionalism, patient expectations with departmental policies, whilst manintaining clear, commpassionate communication.

Difficult conversations can arise unexpectantly, however how these are handled can have a lasting impact on the patients understanding, experience and confidence in the service.

This session explores the challenges sonographers face when delivering findings and practical strategies to communicate findings professionally and empathetically in everyday practice.


Understand the importance of good communication in ultrasound practice

Manage patient expectations before, during and after the examination

Adapting communication style to the individual patient needs and clinical environment

Approaches to communicating incidental, uncertain and significant findings

Strategies for handling difficult questions and emotional responses

Understanding the sonographer’s role and professional boundaries when communicating findings

Time for questions and discussion


Delivery platform: Microsoft Teams

Duration: 1 Hour

Price: £295 per department (not per person)

Availability: Bookings and enquires open for sessions from September 2026 onwards

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